A personal ability to sense, analyse and act upon one's own emotions, and the emotions of others; emotional intelligence is being able to identify your own emotions and the emotions of others. As a manager, CEO or in any managerial position within the organization, it is important for the leader to have a high level of emotional intelligence; with it the leader will have the capability to manage its team efficiently. 

Emotional intelligence also helps employees to feel a sense of consideration and collaboration; this is one of the reasons why it is important for HR Professionals to introduce or develop ways in which team leaders could improve their emotional intelligence to make the organization a great place to work.