Managed Service Provider (MSP)

[ˈmænɪdʒd ˈsɜːvɪs prəˈvaɪdə]
Definition:

This is when organizations outsource a particular section of the business. An example could include a  recruitment agency which manages temporary staffing program of an organization. The agency, consists of teams which assist the client (the organization) company with managing and sourcing temporary workers. 

Advantages of a managed service provider

  • Provides staff on call around the clock at little extra charge
  • Clearly defines the work of IT support by definition in a binding contract
  • Can fill in for in-house staff shortages
  • Can cover for on premises disasters
  • Can include data backup management to avert data loss
  • Can be scalable, adding on extra resources incrementally or temporarily
  • Removes the danger of a company being held up by industrial action
  • Reduces the problem of companies competing for scarce qualified IT experts, driving up wages

 

Part of speech:
Noun
Use in a sentence:
A recruitment agency, that manages temporary staffing program of company or business is referred to as a Managed Service Provider.
Managed Service Provider