Management development is the systematic process of creating effective and skilful managers; in this process managers benefit from receiving formal training in one or more foundational areas. The following are some examples of areas in which managers should be developed:
- Verbal and non-verbal communication
- Recognizing and accepting people’s individual behavioural differences
- Conflict management
Organizations must therefore ensure that all managers are trained to develop these areas in order for their teams to receive the support and guidance they need. Having a formal approach to management development will benefit the organization, this means that well - trained managers play a key role in the future success and development of the organization.