Self – service HR is a software which gives employees the ability to self-manage and update parts of their HR record held by the organization.

This can include bank account or tax code information, personal details or emergency contacts, or manage benefits or entitlements. This can reduce administration costs and allow the business to invest more resources into the profit-making sectors of the company. Also known as employee self-service.

How does self- service HR work?

Thanks to recent developments, it has become more popular for organizations to give their employees access to different functions within the software. The main aim is to optimize administrative processes by allowing employees to carry out a certain set of tasks on their own. The following are some examples of processes that are optimized for employees:

• Updating staff information (employees are able to edit their own information)
• Time tracking 
• Annual leave tracking 

Holiday (time off) requests are sent  by employees through the system for approval, and with just one click, managers are able to approve leave; with the system, managers also have the ability to be aware of the time the employee clocked in and out; it also demonstrates if the employee did any extra hours. 

With self - service HR, there is an increase in data accuracy within the organization. 

Advantages of self service HR

Human Resources departments still spend long hours on operational and transactional HR. Self service HR can help to reduce the amount of hours and time spent on Human resources administrative related tasks. With Self service HR:

1. Both employees and employers can manage time off with ease: Thanks to the self -service HR system, you will not need to chase time off via email; your staff members can simply request for the time off on the system. Both parties involved, will receive automatic notification when the time off has been approved.
2. Employees feel happier: According to research, 80% of employees tend to prefer easier routine tasks. Self service HR can fulfill this need; by implementing this system into the organization, employees can update their information, time tracking and how many days they have left of annual leave, as well as the annual leave that they have booked in the past.
3. Accurate payroll and time tracking is kept: A self service system allows employees to complete their timesheets as soon as they are reminded; a complete timesheet saves employers from making mistakes in payroll.